Refund policy

At Mindolinks, we want you to be happy with your purchase.

Returns

You can request a return within 3 days of receiving your order.

To be eligible for a return, the product must be in its original condition and packaging and must not have been damaged or misused.

Please contact us with your order number and the reason for the return.

Damaged or Defective Products

If your order arrives damaged or the product is defective, please contact us within 48 hours of delivery and send us photos or a video showing the issue.

After reviewing the issue, we may offer a replacement or refund.

Wrong Product

If you receive a product different from the one you ordered, please contact us within 48 hours of delivery. We will arrange an appropriate solution.

Refunds

Once the returned product is received and checked, we will confirm whether your refund is approved.

Approved refunds will be issued through the available payment method or another agreed method.

Delivery & Return Costs

If the return is due to a damaged, defective, or incorrect product, Mindolinks will cover the appropriate return costs.

For other returns, the customer may be responsible for the return delivery cost.

Order Cancellation

You can request to cancel your order before it is shipped.

Once the order has been shipped, it will be subject to our return policy.

Contact Us

For any questions about returns or refunds, please contact us through the contact information available on our website.

Please include your order number so we can assist you quickly.

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